There are many ways to reach us here at Septic Solutions, Inc. Our customer service representatives are available to answer your questions Monday through Friday from 7:30 am to 4:30 pm CST. You may call or email at other times and we will get back to you as soon as we return to the office.
With the Thanksgiving Holiday fast approaching, many of you will be wondering how this will affect our shipping schedule. We will continue to try to get your orders to you as fast as possible, but please allow for extra time during the Holiday weekend. If you have any questions about when you can expect to receive your order, see the information below or give us a call at 1-877-925-5132 or email firstname.lastname@example.org.
Our offices will be closed from Thursday November 26th through Sunday November 29th in observance of the Thanksgiving Holiday. We will resume normal business hours on Monday January 5th. We will continue to process and ship orders during this time, but all orders may not ship the same day. Please allow extra time for delivery during this period.
Thanksgiving Holiday Shipping Schedule
All orders placed before 2 PM CST on Wednesday November 25th will be shipped before Thanksgiving. Any order placed after 2 PM CST on Wednesday November 25th will be shipped on Monday November 30th. FedEx or USPS will not be making any deliveries on Thursday November 26th. Because of this, some deliveries may be delayed by a day or two from normal delivery time. Normal delivery times are shown on the FedEx Shipping Times map below.
We thank you for your patience during this time. Have a safe and happy Thanksgiving weekend!
Contact Us By Phone:
We are always here to help! Call us to place an order or for questions, advice, and support! Our customer service representatives are available from 7:30 am to 4:30 pm CST at the following numbers:
TOLL FREE: 1-877-925-5132
Contact Us By Email:
Contact Us By Mail:
Septic Solutions, Inc.
314 W Center Street
Dieterich, IL 62424
"The girl who handled my order was very helpful and called back when they said they would. Customer Service was excellent." - New Richmond, OH
"I thought the service was super. Thank you very much for your prompt attention. It was a pleasure to do business with you." -Conroe, TX
"I always appreciate when a live person answers the phone rather than a recording. I got a real person who was very nice, knew what she was doing and promised a quick delivery which I got. Thanks.."- Madison, MS
"You had the best price that I found. Free shipping sealed the deal. The order arrived in a timely manner. Thanks!" -Benbrook, TX
"Very quick and easy to use site. Chemicals are well described and I was able to find what I needed without even knowing exactly what it was called. The order process went very smooth and product was received quickly and when promised with out any problems. Thank you and we will be ordering again in the future." -Cleveland, TX
"I was really pleased with your web site and the parts were here in 3 days. AWSOME) I had the pump repaired in 3 days and that makes my company look great to." -Lakewood, CO