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ORDER ONLINE ANYTIME OR CALL OUR SALES STAFF TO PLACE AN ORDER BETWEEN 7:30AM & 4:30PM CST MON-FRI
TOLL FREE: 1-877-925-5132 MOST ORDERS PLACED BEFORE 2:00PM CST WILL BE SHIPPED THE SAME DAY

$50.00 pump exchange program

Save on a new pump by letting us buy your old one from you!  During checkout you can request a prepaid label to return your old unit (a model number must be supplied to qualify). Once you receive your new pump, simply put your old pump back in the same box your new one comes in and use the prepaid shipping label provided to ship it back to us. You will then receive a $50 check provided your old air pump is economical to repair. 

Although Septic Solutions will do everything possible to rebuild your pump making it eligible for this $50 program, we cannot and will not know if this is possible until we get your old pump and allow our technicians to take it apart and check it out.  Your pump may be a different color, have a different aerobic company name, or look a bit different than the ones shown below but may still be one of these models.  If you have any questions, or if you aren't sure of your model, please call us toll free at 1-877-925-5132. 

PLEASE NOTE: Shipping Label Must Be Requested At Time of Order!
ENTER THE MODEL NUMBER OF THE PUMP YOU WISH TO RETURN IN THE COMMENTS
SECTION DURING CHECKOUT AND A SHIPPING LABEL WILL BE SENT WITH THE ORDER

Please Read Full Instructions for Returning Your Failed Septic Air Pump At The Bottom of This Page. Please Note We Only Accept The Models Shown Below.

Hiblow HP Models:
HP40, HP60, HP80,
HP100, HP120, HP150, HP200
Gast HP Models:
HP60, HP80, HP100, HP120, HP150, HP200

Aqua Safe & Aqua Aire Models:
AS***, AA***

Clearstream Models:
CS103EL, CS103FL

Delta Whitewater Models:
DF50, DF60, DF75
(We Only Accept Model 80)

Hoot Troy Air Models:
H450A, H500A, H600A
(Must be Less Than 8 Years Old)

Gast Rotary Vane
Gast 0523 w/ Cooling Fan
Gast AT05 w/ Cooling Fan

Gast SPP Models:
NOT ACCEPTED!

"Just to note to say thank you for doing what you said you would.  I recently purchase a new aerator pump for my system and sent back the old one to see if it could be rebuilt.  You had indicated that if it could be rebuilt, you would send me a check for $50.  I got my check yesterday.  I sent the old pump back mostly because it was free and I had to something with it.  I never expected to get a check.  Thank you for being honest and doing what you said you would do.  It is rare these days.  Your customer service is excellent."

Instructions for Sending Back Your Old Pump:

1. Package pump securely back in the box your new one comes in.

2. When purchasing your new pump, either email us at sales@septicsolutions.com or please note it in the special instructions box on the order page to let us know you will be sending back your old pump so we can include a prepaid UPS label with your order.  You must specify the brand and/or model number and the approximate age of the pump.

3. Peel any labels off the outside of the box your new pump comes in and stick the new UPS prepaid label provided on the outside of the box.

4.  Drop your package off at a place that ships UPS or give it to your UPS driver.

Please allow 4-8 weeks for us to check your pump. At that time, you will then receive a $50 check it we were able to rebuild your pump. If we were not able to rebuild your pump you will receive an email explaining why it was not repairable.

Septic Solutions' responsibility to those who send failed pumps back to us, is to do everything possible to rebuild your air pump. However, if your pump is not repairable, our sole responsibility is to email you notifying you that your pump was not repairable or it would be too expensive and impractical to rebuild. Although many of the pumps sent back to us are repairable, Septic Solutions makes no guarantees and will not ship failed pump back to original owner unless a prior request has been made and return shipping is paid by original owner.

Septic Solutions' Online Store contains products that are purchased wholesale and then offered for sale. Under no circumstances is Septic Solutions, Inc. representing to the general public that it is an Authorized Distributor or Dealer for those Companies whose products we sell. Septic Solutions, Inc. makes no guarantees on the products we sell other than the guarantee offered by the manufacturer of that product. If the product requires installation, Septic Solutions assumes no liability for any assembling of that installation or damage to the product or any other type damages incurred during installation. It is the purchaser's responsibility to check with their local regulatory authorities to ensure any and all regulations are being complied with. Although we make comparisons and in most cases offer similar or identical component parts, we are not implying that Septic Solutions, Inc. is the OEM (Original Equipment Manufacturer) of any aerobic product marketed throughout the Continental U.S.A. Although our experienced sales staff will be more than happy to answer your questions about the products we offer, we cannot offer the hands on service you should expect from your local authorized dealer of the products you now have.

 

Over 750 Septic Products! Free Same Day Shipping On Most Items! Thanks For Visiting Septic Solutions®!

Septic Solutions, Inc.
314 W Center Street
Dieterich, Illinois 62424

PH: 217-925-5992  TOLL FREE: 1-877-925-5132  FAX: 217-925-5375

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