Contact Us
There are many ways to reach us here at Septic Solutions, Inc. Our customer service representatives are available to answer your questions Monday through Friday from 8:00 am to 4:30 pm CST via telephone and Live Chat. You can reach out to us by email at any time we will get back to you as soon as possible.
LIVE CHAT
Our Live Chat service is available Monday-Friday from 8:00AM to 4:30PM CT. Click the "Live Chat" button on the right side of your screen if you are on a computer or the bottom of your screen on a mobile device to talk to us now! The button changes to "Message Us" during off hours, and you can click that to send us an email message that we will respond to the following business day.
CONTACT US BY EMAIL:
Email is a quick and easy way to reach out to us. Our email is monitored constantly during our normal business hours of Monday-Friday from 8:00AM to 4:30PM CT and we provide timely responses during those hours. If you contact us outside of those business hours, we will respond the following business day.
General Customer Service: sales@septicsolutions.com
Warranty Support: warranty@septicsolutions.com
CONTACT US BY PHONE:
Customer service representatives are available by phone Monday through Friday from 8:00AM to 4:30PM CT. Due to the high volume of phone calls that we receive, there may be wait and we appreciate your patience:
TOLL FREE: (877)-925-5132
Alternative Number: (217)-925-5992
CONTACT US BY MAIL:
SEPTIC SOLUTIONS, INC.
314 W CENTER STREET
DIETERICH, IL 62424