Septic Solutions Customer Reviews

Shipping Details

Septic Solutions® offers FAST and FREE same day shipping on MOST items. Please see detailed information on our shipping process below:

MOST ORDERS SHIP THE SAME BUSINESS DAY

Most orders placed before 2pm CST for "In Stock" items will be shipped the same business day. Orders placed after that time may still ship the same day, but most will ship the following business day. Orders placed for Special Order or "Built To Order" items will have an estimated lead time in the product listing and usually will ship with in that given lead time. When your order has shipped, you will receive shipment notification and tracking information via email.

HOLIDAY SHIPPING SCHEDULE

We will be closed on Tuesday December 24th and Wednesday December 25th for the Christmas holiday. All orders placed after 2PM CST on Monday December 23rd will ship on Thursday December 26th.

We will be closed on Tuesday December 31st and Wednesday December 1st for the New Year's holiday. All orders placed after 2PM CST on Monday December 30th will be shipped on Thursday January 2nd.

Please allow for extra time for delivery of your orders during this Holiday period. We thank you for your patience.

From all of us at Septic Solutions, we wish you a Merry Christmas and a Happy New Year!

FREE SHIPPING ON MOST ITEMS

All items marked with the FREE SHIPPING logo in the listing are eligible for our FREE SHIPPING promotion. This FREE SAME DAY SHIPPING option applies to business days, as most shipping carriers do not pick up or deliver on weekends or Holidays. Most orders will be delivered between 1 to 4 business days from the the day the order was placed. Items shipped via our FREE SHIPPING promotion will ship via FedEx, UPS, or USPS Mail at our discretion.

ORDERS SHIP VIA FEDEX, UPS, USPS MAIL, or LTL FREIGHT

When the FREE SHIPPING option is selected, we will ship items via FedEx, UPS, or USPS Mail at our discretion. Most items weighing over 2-3 lbs are shipped via FedEx or UPS Ground.  Most items weighing under 2-3 lbs are shipped via USPS Mail.

Some items will ship via LTL Freight. This is noted in the product listing and generally there is an additional charge for LTL Freight shipping items. 

WHEN WILL I RECEIVE MY ORDER?

Most items shipped via FedEx or UPS Ground should arrive within 1-4 business days of being shipped. Look at the map below to determine actual shipment time as many areas will receive shipments before that time. Items shipped via USPS Mail should also be received within 1-4 days of being shipped.

GETTING AN ORDER FASTER - EXPEDITED SHIPPING

If an item has free shipping, it ships via FedEx Ground, FedEx Home Delivery, UPS Ground, or USPS Mail at our discretion. We also offer quicker shipping options which include FedEx Priority Overnight, UPS Next Day Air, FedEx 2Day, UPS 2nd Day Air, and FedEx Express Saver. The cost to upgrade to any of these options are shown below the Free Shipping option during checkout in the shopping cart. Upgraded shipping options apply to business days (Monday through Friday) only and do not include Saturdays or national holidays. These expedited services are provided by FedEx or UPS and any money-back guarantee for these services is at the discretion of FedEx or UPS. Delays due to inclement weather or other "Acts of God" on expedited shipments are not refundable.

SHIPPING TO ALASKA AND HAWAII

Orders shipping to Alaska and Hawaii do not qualify for our FREE SHIPPING promotion. Shipping to Alaska and Hawaii requires additional shipping charges. The shipping charges and options will be calculated in the shopping cart once you have added your items to the cart and entered your address.   

Even though Hawaii and Alaska are part of the United States, shipping times to these two states typically takes 1-2 extra days to complete delivery. Upgraded shipping times are not guaranteed and those costs are not refundable.

INTERNATIONAL SHIPPING

We ship internationally via FEDEX and USPS Mail. International shipping is available to many countries including Canada and Mexico. Shipping internationally require additional shipping charges. The shipping charges and options will be calculated in the shopping cart once you have added items to the cart, chose your country, and entered the address. The prices include the shipping charges only! You will be responsible for any and all duties and fees charged by your country to get the products across the border.